We take pride in providing top-tier care for your pets and safeguarding your home while you’re away. For your peace of mind, we are fully insured and bonded.
Please note the following guidelines regarding liability:
Property Damage Coverage
Our insurance includes coverage for property damage while performing our services. However, we are not liable for damage caused by pets left uncrated or unsupervised in situations where normal dog behavior, such as chewing or scratching, is expected. This coverage is intended for unforeseen incidents that occur while your pet is directly under our care.
Veterinary Care
In the event your pet requires medical attention while in our care, we are covered for basic veterinary expenses up to a certain amount. Please note that this coverage is for smaller, non-life-threatening incidents. In case of a medical emergency, we will always contact you immediately and proceed based on your instructions.
Owner Responsibility
We ask that all known behavioral issues or medical conditions be disclosed upfront to help us provide the best care possible. Pre-existing conditions and behavioral issues outside of our control are not covered under our insurance policy.
By booking with us, you acknowledge and accept these terms, and we thank you for trusting us to care for your beloved companions!